FREQUENTLY ASKED QUESTIONS 

What is GradFair and do I have to attend?

Grad Fair is a one-stop-shop for all of your graduation needs! This is your opportunity to get information about commencement, check on your graduation status, purchase your grad pack/regalia, class ring, invitations, and much more. Your attendance is not required but is highly recommend. 

Why is GradFair being held online this semester?

The decision to host Fall Grad Fair virtually is the best approach to ensuring the safety of our students, faculty, staff and the community during the COVID-19 outbreak. These measures were made in accordance with the guidance of The University of Texas System that follows Centers for Disease Control and Prevention recommendations for large gatherings. For the latest updates in the University’s response to the COVID-19 outbreak, please visit utep.edu/resuming-campus-operations

When will the online GradFair take place?

Online Grad Fair will take place from Monday, October 19 through Friday, October 23 by visiting alumni.utep.edu/gradfair. Mark your calendars and plan to attend.

How can I purchase my Grad Pack and/or other regalia?

Grad Packs, other regalia, and the commemorative 2020 class medallion may be purchased during and after GRAD FAIR at the UTEP Bookstore either in person or by phone up until the day of Commencement. The Grad Pack is specifically bundled to provide graduates the ultimate graduation package. Although online ordering is not currently offered at this time, speaking with a bookstore representative about your Grad Pack purchase allows for a more personal experience about sizing questions and regalia options that are available to you.

Regalia can also be purchased separately the week after Grad Fair. You can pick up your order in person at the UTEP Bookstore or have your order shipped directly to you. For more information, please contact the UTEP bookstore at 915-747-5594 or by email at 1006mgr@follett.com.



Can I return my GradPack/Regalia that I purchased from the Bookstore?

Yes, all Grad Packs/regalia that are purchased during the Fall 2020 semester are eligible for full refunds as long as you present the receipt to the UTEP Bookstore and all the items in the grad pack are not damaged or missing. However, should you decide to return your Grad Pack/regalia, we do encourage you to keep your commemorative 2020 class medallion as a keepsake.

A $20 charge will be deducted from the refund total.

Who is the licensed official vendor of regalia?
Jostens is the official vendor of UTEP regalia.

Can I order my regalia online directly from Jostens?

Yes, but it is not recommended because the medallion is NOT included in the online order, and online orders cannot be returned to the bookstore. Visit the UTEP Bookstore before ordering online. There may be a price variance.

Can I order my regalia from another vendor?

Yes, but it is NOT recommended due to the fact that the shades of black, material texture, cut, and stitching on the gown are distinctively different. Hood and Tassel colors are also noticeably different shades and material texture. These items will not be accepted by the Bookstore as returns.

Your UTEP Family is so proud of the Class of 2020 and we will celebrate YOU!

For more information, please contact u at gradfair@utep.edu

 

NOTE: Commencement info will also be included to this FAQ page once we hear more information from University Relations.