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FAQ's

How long does it take for my MinerLink profile to be activated?
Please allow up to one business day for your account to be activated and begin using the free alumni directory.

What is a Lifelong Email Forwarding Address (LEFA)?
LEFA is an email forwarding service that allows you to share your alumni email with friends or colleagues. To activate your LEFA, click on Edit My Profile and provide your personal, non-UTEP email address in the LEFA field. All correspondence sent to your @alumni.utep.edu will be automatically forwarded to the personal email address you provide. 

How do I get a Lifelong Email Forwarding Address (LEFA)?
In 2017, UTEP provided degree holding alumni with a LEFA. If you graduated prior to 2017 and have not been assigned an @alumni.utep.edu forwarding address, please contact us at onlinecommunity@utep.edu.

What are the benefits of a Lifelong Email Forwarding Address (LEFA)?
LEFA allows you to share your @alumni.utep.edu forwarding address with your friends, family or professional network, and have all your correspondence go to your inbox of choice. It's also a great way to keep your Gmail, Yahoo, Hotmail, iCloud or other email address private.

I don't remember my password or username, how can I log in?
We'll send you instructions on how to reset your password for the email address you used to create your account. To receive instructions follow these steps:
1. Visit www.utep.edu/MinerLink and click on the link, Forgot My Password.
2. Enter the email you used to register.
3. Select Submit

I want to upload my photo, how can I do that?
We are incorporating the option to upload a profile photo, please check back with us for new features. You'll also receive email notifications as new features become available.

I cannot find the alum I'm looking for. Who can I contact?
Please contact us at onlinecommunity@utep.edu.

Can I search for deceased alumni?
Currently, deceased individuals are not revealed.

If you have a question we did not address, please contact us at onlinecommunity@utep.edu. We also welcome your suggestions. Thank you! Is my UTEP NetCommunity login the same as my MinerLink login?
Yes. If you previously created a NetCommunity username and login, your MinerLink credentials will be the same.

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